Moving ProSBC License to new server

[ahsanul.moyeen]

Hi,

Is there a Wiki on how to move a ProSBC to a new server? We would like to move our primary production SBC over to a new server. The existing server has some issues.
The license that we would like to move is: vtb-w7ar-73ks

Thank you.

[ahsanul.moyeen]

Hello,

There is no wiki for how to move a ProSBC to a new server. You need to make a new installation and use your existing serial number. You can upload the backup from the old server to the new server. When you start to use a new server, we need to reset your serial number to get a new license.

Please send a request to support@telcobridges.com to reset the serial number to get a new license.

Best regards

[ahsanul.moyeen]

Hi,

Thank you for the response.

We will send in a request to reset the serial number to get the new license once we have installed and restored the backup.

Thanks again.