Telcobridges - Session Border Controllers
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AVAYA SBCE interoperability with PROSBC

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AVAYA SBCE interoperability with PROSBC Empty AVAYA SBCE interoperability with PROSBC

Post by unimatrix1 Fri Jun 02, 2023 8:50 am

Has interoperability with AVAYA SBCE been verified by TelcoBridges?

unimatrix1

Number of Messages : 2
Point : 4
Registration Date : 2023-06-02

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AVAYA SBCE interoperability with PROSBC Empty Re: AVAYA SBCE interoperability with PROSBC

Post by lmorissette Fri Jun 02, 2023 9:04 am

We did not do any specific interoperability tests with Avaya SBCE. I searched in our tracking system and did not find any related cases.
I don't see why it would not work.
Do you have any specific callflow to verify?

lmorissette

Number of Messages : 41
Point : 79
Registration Date : 2017-11-27

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AVAYA SBCE interoperability with PROSBC Empty Re: AVAYA SBCE interoperability with PROSBC

Post by unimatrix1 Fri Jun 02, 2023 9:14 am

We are currently trying to install a SIP trunk to one of our providers, X2NSat. We use the Avaya SBCE Rls 8.1.3.2 and they tell us they use the PROSBC. We can receive calls just fine but outgoing calls to X2N take sometimes over 30 seconds to ring at the destination and when we connect there is no Audio. We have another provider, AT&T, and calls to them work with no issues. Something does not jive between the Avaya SBCE and the PROSBC.

unimatrix1

Number of Messages : 2
Point : 4
Registration Date : 2023-06-02

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AVAYA SBCE interoperability with PROSBC Empty Re: AVAYA SBCE interoperability with PROSBC

Post by lmorissette Fri Jun 02, 2023 4:19 pm

We should investigate the 30 seconds delay first to see why this happens.
You can report this to support@telcobridges.com, with a call trace (https://docs.telcobridges.com/Toolpack:Tsbc_Troubleshooting_3.1), a signaling trace (https://docs.telcobridges.com/Toolpack_Debug_Application:Tbsigtrace) and a TBreport (https://docs.telcobridges.com/TBReport)

lmorissette

Number of Messages : 41
Point : 79
Registration Date : 2017-11-27

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