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3CX Incoming Call Rejected.

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3CX Incoming Call Rejected. Empty 3CX Incoming Call Rejected.

Post by fancyHeat Wed Mar 08, 2023 9:11 pm

I'm working on a POC with 3cx and I'm able to get the phone to register however when I call the VM box I'm getting a 603 back from the PBX. Below are the errors from the log. I took many hard looks at the SIP packets and everything looks normal. Also checked the Local SIP Domain on the PBX.

Anyone ran into this before?

Unidentified incoming call. Review INVITE and adjust source identification:
Call(C:2168): Incoming call rejected, caller is unknown; msg=Invite-IN Recv Req INVITE from 45.76.16.223:5060 tid=7E78164273FCEA2E2FF1A4B9718D1BAE Call-ID=02162079C28140000000134A@SIP_TS:

fancyHeat

Number of Messages : 4
Point : 8
Registration Date : 2023-02-19

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Post by Admin Thu Mar 09, 2023 9:08 am

Please follow the link below for 3CX integration:

https://docs.telcobridges.com/mediawiki/index.php/FreeSBC:3CX


Admin
Admin

Number of Messages : 508
Point : 1199
Registration Date : 2017-11-27

http://freesbc.yetkinforum.com

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Post by fancyHeat Thu Mar 09, 2023 9:21 am

Got it! I had to enable "forward_sip_domain" in the route settings.

However, it seems like the provisioning instructions are incorrect. https://docs.telcobridges.com/mediawiki/index.php/FreeSBC:3CX_Phone_Provisioning:3CX_Phone_Provisioning

fancyHeat

Number of Messages : 4
Point : 8
Registration Date : 2023-02-19

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Post by Admin Thu Mar 09, 2023 9:31 am

There are two types of provisioning options. Which depends on 3CX release. Also, you need make some changes in the SBC too Please contact with support @telcobridges.com

Admin
Admin

Number of Messages : 508
Point : 1199
Registration Date : 2017-11-27

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Post by fancyHeat Thu Mar 09, 2023 9:38 am

I reached out to support. We are on v18 of 3CX so we can't manually specify an SBC address.

fancyHeat

Number of Messages : 4
Point : 8
Registration Date : 2023-02-19

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