Inbound call no ringing
Inbound call no ringing
When I call the 800 number the SBC says that the call is fine but I am not getting any dial ringing in the progress of the call. I have included export of the call. We just started using the SBC as an inbound device have a missed a setup function to clear up this issue?
ahsanul.moyeen- Number of Messages : 153
Point : 311
Registration Date : 2020-11-24
Re: Inbound call no ringing
Hello
Would you try to set the following values in the NAP, please?
Go to NAPs -> Select the NAP -> Network Address Translation (NAT) -> Remote Method For RTP -> Force Passive Mode
Go to NAPs -> Select the NAP -> Network Address Translation (NAT) -> Remote Method For SIP -> Automatic NAT traversal
And, it will work.
Would you try to set the following values in the NAP, please?
Go to NAPs -> Select the NAP -> Network Address Translation (NAT) -> Remote Method For RTP -> Force Passive Mode
Go to NAPs -> Select the NAP -> Network Address Translation (NAT) -> Remote Method For SIP -> Automatic NAT traversal
And, it will work.
ahsanul.moyeen- Number of Messages : 153
Point : 311
Registration Date : 2020-11-24
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