Telcobridges - Session Border Controllers
Would you like to react to this message? Create an account in a few clicks or log in to continue.
Telcobridges - Session Border Controllers

FREESBC, THE FEATURE RICH, HIGH PERFORMANCE, EASY-TO-USE VIRTUAL SESSION BORDER CONTROLLER

Inbound call no ringing

Telcobridges - Session Border Controllers :: Troubleshooting :: Troubleshooting

Go down

Inbound call no ringing Empty Inbound call no ringing

Post by ahsanul.moyeen Thu Feb 04, 2021 8:20 am

When I call the 800 number the SBC says that the call is fine but I am not getting any dial ringing in the progress of the call. I have included export of the call. We just started using the SBC as an inbound device have a missed a setup function to clear up this issue?

ahsanul.moyeen

Number of Messages : 265
Point : 511
Registration Date : 2020-11-24

Back to top Go down

Inbound call no ringing Empty Re: Inbound call no ringing

Post by ahsanul.moyeen Thu Feb 04, 2021 8:22 am

Hello

Would you try to set the following values in the NAP, please?

Go to NAPs -> Select the NAP -> Network Address Translation (NAT) -> Remote Method For RTP -> Force Passive Mode
Go to NAPs -> Select the NAP -> Network Address Translation (NAT) -> Remote Method For SIP -> Automatic NAT traversal

And, it will work.

ahsanul.moyeen

Number of Messages : 265
Point : 511
Registration Date : 2020-11-24

Back to top Go down

Back to top

Telcobridges - Session Border Controllers :: Troubleshooting :: Troubleshooting

 
Permissions in this forum:
You cannot reply to topics in this forum