Telcobridges - Session Border Controllers
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Telcobridges - Session Border Controllers

FREESBC, THE FEATURE RICH, HIGH PERFORMANCE, EASY-TO-USE VIRTUAL SESSION BORDER CONTROLLER

Call Drops

Telcobridges - Session Border Controllers :: Troubleshooting :: Troubleshooting

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Call Drops Empty Call Drops

Post by Admin Wed Jan 02, 2019 3:14 am

My call dropped in the middle I was talking, I might hear fast busy or just dead air. Please check the following points to solve this issue;


  • Calls dropping at specific intervals (10 min, 30 minutes).

    • Check the SIP session timers.
    • Uncheck “Use Session Timer” from SIP configuration.  SIP -> Select the name from SIP Configuration menu -> Session Timers
      Call Drops Sessio10


  • Call dropping within the first minute – missing ACK in Invite. Check NAT configuration.
  • Maximum Call time exceeded, many service providers set a limit on the maximum duration for any call passing through their system. Double check with your service provider.


Please check the following wiki for more troubleshooting steps; FreeSBC Troubleshooting Guide

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