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Problem with setting up a new NAP

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Problem with setting up a new NAP Empty Problem with setting up a new NAP

Post by ahsanul.moyeen Thu Apr 29, 2021 7:58 am

Hi,

I have been trying to configure a NAP to a client's call center. When I point it to an Asterisk Box on their end it answers with no issues however when I attempt to point it to their Primary box (cisco) it does not get responses from them. How to resolve this?

Best Regards,


Last edited by ahsanul.moyeen on Thu Apr 29, 2021 7:59 am; edited 1 time in total

ahsanul.moyeen

Number of Messages : 349
Point : 653
Registration Date : 2020-11-24

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Problem with setting up a new NAP Empty Re: Problem with setting up a new NAP

Post by ahsanul.moyeen Thu Apr 29, 2021 7:58 am

Hi,

You may not receive 200 OK to your OPTIONS messages if you see your signalling call trace. Please try the following:

Go to NAP - > Select the NAP -> Unclick Filter by proxy port.

if it does not work, you need to check your network and customer network to find first if our OPTIONS messages received by the customer network then you need to check why 200 OKs are not received.

There is nothing to do with ProSBC at this moment. To set that NAP as alive we need to receive 200 OK to our OPTIONS messages.

Best regards,

ahsanul.moyeen

Number of Messages : 349
Point : 653
Registration Date : 2020-11-24

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Problem with setting up a new NAP Empty Re: Problem with setting up a new NAP

Post by ahsanul.moyeen Thu Apr 29, 2021 7:59 am

Thank you.
That change has fixed the issues with the transfers to Cisco.

ahsanul.moyeen

Number of Messages : 349
Point : 653
Registration Date : 2020-11-24

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