Congestion dropped calls and other anomalies are hidden costs that hurt profitability and damage customer satisfaction. Large enterprises, service providers and others that manage significant voice calling traffic benefit significantly from real-time analysis of the performance metrics of down-stream service providers. During this session, we share some techniques to monitor and improve voice network performance, introducing listeners to Khomp Insight! – a new TelcoBridges Alliance Partner software package that provides intelligent network monitoring and management. Ideal for hosted or enterprise applications, Insight! gives in-depth visibility into network performance, providing for more efficient resource utilization and greater reliability.
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