Calls dropping because of Congestions

[Admin]

The calls can be dropped because of the congestion too. You can check the NAP status for the congestions.

If you are receiving a congestion error,

You first need to check the concurrent call counts. If your concurrent call count exceded the license, you would have a congestion error. Please check your license.

Check if you set any Call Rate Limiting in the NAP. Go to NAPS -> Select The NAP -> Advanced Parameters -> Call Rate Limiting

For other congestion problems please contact with support@telcobridges.com